Technical Support

For questions about CloudU content,  contact the CloudU team at support@digitalignite.com

For technical support issues, contact the CloudU Technical Support Team at support@digitalignite.com


Browsers

This system supports the following browsers:

  • Internet Explorer 9 to 10
  • Mozilla Firefox 3.6 to 20
  • Safari 3.6 to 7.0

Should you have problems viewing this site, try accessing it with a different browser.

If you still cannot view it, contact our tech support team at support@digitalignite.com


My Dashboard Page Features

  • Search the site by typing in one or more keywords.
  • Browse the site by selecting an item from the list.
  • Quick Links takes you to a collection of items in the catalog, a specific site feature, or a website on a different website.
  • Welcome displays the welcome message for the site.
  • Recommendations displays other courses that may interest you.
  • My Courses lists the courses you're enrolled in. Click each title for details.


Browse Catalog Page Features

  • Catalog allows you to view and purchase course offerings.
  • Refine Search allows you to search by keyword, title, or course description. Use quotation marks around phrases (e.g., "code of conduct").


My Learning Page Features

Enrolled tab lists the courses you're enrolled in. Use it to track your progress, the amount of time you've spent in a course, your grade (if applicable), the date you purchased the item, and the date it expires.

  • View Details including the description and key words for each course.
  • Launch the course. If you've already started it, you may resume from where you left off or restart from the beginning.

Grades tab is based on your recent activity and lists the courses you've begun. You may sort by enrollment or expiration dates.

  • Launch is available for all active courses. Expired items are listed but cannot be launched.
  • Grade is shown for courses that require you to pass a test to earn continuing education credit.